Barista/Shift Supervisor

Boston, Massachusetts, United States | Full-time

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Our client is looking for passionate, kind and engaged people to join our team. Our dream barista is someone who wants to excel in all things and tasks they perform, from maintaining the cleanest bar in the world, to pouring that perfect shot to providing a memorable experience for guests. They have a great work ethic, take pride in their craft and are fun to work with.

Provide world-class customer service by delivering the four core service principles of the cafe: provide timely and friendly cafe service, upsell, maintain product presentation standards, and maintain cafe cleanliness.

Prepare and serve drinks and food in accordance with health code and cafe standards.

Perform all support tasks in the cafe, including but not necessarily limited to baking, cleaning cases and equipment, and restocking displays, in accordance with cafe standards.

Maintain cafe cleanliness at all times, including but not necessarily limited to cleaning tables, maintaining the condiment bar, and removing trash in accordance with cafe standards.

QUALIFICATIONS

You sell and share your knowledge with customers and other cafe servers, contributing to the overall success of your store.

You relate easily to others, building rapport and collaborative relationships with the store team and customers.

You acknowledge, greet, and listen effectively to customers to ensure courteous and quick service.

You take the initiative to expand your knowledge and understanding of the business.

You are comfortable in a changing environment, with multitasking, with learning new systems and processes, and with assisting in all areas of the store.

You comply at all times with the Standards, Policies, and Code of Business Conduct and Ethics

Our stores are open daily, which requires early morning, evening, weekend, and holiday availability.

You should be capable of using a computer and cash register.

ADDITIONAL INFORMATION

All your information will be kept confidential according to EEO guidelines.

Client Offers:

Opportunities for Advancement 

Flexible Schedules

Employee Discounts

Competitive Compensation 

401K Investment Program

Healthcare Coverage*'

Generous Paid Time Off Benefits*

Management Incentive Compensation Programs*

        Certain Benefits Have Position Requirements*